How does this store work?
We sell pre-loaded game accounts with in-game currency.
How will I receive my order?
Once your payment is confirmed, you'll receive an email with the instructions how to receive an account.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay, Google Pay, and other payment methods supported by Stripe. All payments are processed securely through Stripe.
Is it safe? Can my account get banned?
Some of our accounts may be created using third-party tools that violate the game's Terms of Service. We have hundreds of satisfied customers with no reported bans so far. We recommend changing the account password after receiving it for security.
How long does delivery take?
Orders are typically delivered within 10 minutes after payment confirmation. In rare cases, it may take up to 1–2 hours or longer if time zones overlap. If you haven't received your order within 2 hours, please reach out to us via Instagram / Discord (@dokkanarnis) or Email (dokkanriftmanagement@tuta.com), include your order ID so we can assist you as quickly as possible.
Can I get a refund?
Refunds are handled on a case-by-case basis. If you experience any issues with your order, please reach out to us via Instagram / Discord (@dokkanarnis) or Email (dokkanriftmanagement@tuta.com), include your order ID so we can assist you as quickly as possible.
What if I have issues with my order?
If you encounter any issues (wrong account details, incorrect currency amount, login problems), Please reach out to us via Instagram / Discord (@dokkanarnis) or Email (dokkanriftmanagement@tuta.com)
Do you offer accounts for other games?
Currently we only support Dragon Ball Z Dokkan Battle.
